Refund policy

Malmflow Dispute Resolution Guidelines:

To expedite the resolution of your dispute, we kindly request the following documentation:

Evidence of Damage

• Photographs or Videos:
  • Submit clear photographs of the damaged item to demonstrate the issue.
  • If photographs are insufficient to illustrate the damage, please provide a video showcasing the problem.

Product Return

• Return of Products:
  • If requested by our Dispute Team, the products must be returned to Malmflow.

Your cooperation in providing accurate and complete information is greatly appreciated and will help us resolve your dispute more efficiently.